Shipping Policy

Last Updated: July 24, 2026

Thank you for shopping with Vitaminx. We are committed to delivering your order quickly, securely, and efficiently throughout the UAE and GCC countries.

1. Shipping Destinations

We currently deliver to:

  • United Arab Emirates (UAE)
  • GCC Countries, including:
    • Saudi Arabia
    • Kuwait
    • Oman
    • Qatar
    • Bahrain

2. Shipping Charges

🇦🇪 UAE Orders

  • Shipping Fee: AED 10
  • FREE Shipping: On all orders above USD 250
  • Estimated Delivery: Within 24 hours (processing time included)

🌍 GCC Orders

  • Shipping Fee: AED 75
  • FREE Shipping: On orders above USD 250
  • Estimated Delivery: 7–10 business days

3. Order Processing

Orders are processed promptly after they are confirmed.

  • Processing begins immediately after order confirmation.
  • Processing time is included in the estimated delivery time.
  • Orders placed during weekends or public holidays may be processed on the next business day.

4. Estimated Delivery Times

Destination Delivery Time
UAE Within 24 hours
GCC Countries 7–10 business days

Please note that delivery times are estimates and may vary due to public holidays, weather conditions, customs clearance, or other unforeseen circumstances.

5. Payment Methods

We offer the following payment options:

  • Cash on Delivery (COD) – Available within the UAE and selected GCC locations.
  • Secure online payment (where available).

If you choose Cash on Delivery, payment is collected when your order is delivered.

6. Order Tracking

Once your order has been shipped, tracking information may be provided where available.

If you need assistance tracking your shipment, please contact our customer support team.

7. Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Courier service interruptions
  • Customs inspections or clearance for international shipments
  • Incorrect or incomplete shipping information
  • Public holidays, severe weather, or other force majeure events

Vitaminx is not responsible for delays resulting from these circumstances.

8. Shipping Address Accuracy

Please ensure your shipping address and contact information are accurate before placing your order.

Vitaminx is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

9. Contact Us

If you have any questions regarding shipping or your order, we’re happy to help.

Website: https://vitaminx.ae/
Email: info@vitaminx.com
WhatsApp: +971 50 377 8500